1. Data Collection

The SOIDOR websitemay collect personal information when you:

• fill out a contact form,

• Place an order.

• You subscribe to the newsletter,

• Navigate the site (via cookies).

The data concerned may include: name, surname, postal address, email, telephone, IP address and browsing data.

2. Purpose of the collection

The data is used for:

• process and deliver orders,

• communicate with customers,

• send promotional offers (if you have consented),

• improve the user experience on the site.

3. Legal basis for processing

Data processing is based on:

• the execution of a contract (order, delivery),

• user consent (newsletter, cookies),

• the legitimate interest of the site owner (service improvement).

4. Shelf life

The data is stored:

• up to 3 years after the last commercial contactfor prospective clients,

• up to 5 years for customers, unless otherwise required by law.

5. Data Recipients

The data is intended solely for SOIDOR and its technical service providers (Shopify, payment solutions, carriers).
They were never returnedto third parties.

6. Accommodation

The data is hosted by Shopify Inc., whose servers may be located outside the European Union.
Shopify applies standard contractual clauses approved by the European Commission to ensure an adequate level of protection.

7. Your rights (GDPR)

In accordance with the French Data Protection Act and the GDPR, you have the following rights:

• right of access,

• right of rectification,

• right to delete,

• right to object,

• right to data portability.

To exercise these rights, please contact:
contact@soidor.com(or your current contact address)

8. Cookies

The site uses cookies to measure audience, facilitate navigation and improve user experience.
You can manage your preferences via the cookie banner on the site or in your browser settings.